Making insurance claims can be a cumbersome process for customers. There are three main types of software available in the market for insurers that can provide a more streamlined process for customers while also increasing productivity and efficiency for staff.
Read MoreInvesting in automated solutions can lead to significant customer experience improvements during the insurance claims process, as well as streamlining processes to reduce time and resources spent on manual tasks. There are three primary ways that you can leverage automation to optimise your motor vehicle insurance assessment process.
Read MoreMotor vehicle insurers and assessors embraced cloud-based services and solutions to facilitate remote working and better support customers in 2020. There are two primary ways that cloud can transform loss assessing.
Read MoreThe right motor vehicle insurance assessment platform can significantly increase the speed at which you do business. We’ve identified seven factors insurers should consider when looking for a comprehensive motor vehicle insurance assessment platform.
Read MoreInformation and imagery must be collected when accidents occur for accurate insurance assessments and quotes. We discuss how new technologies are simplifying this process by connecting insurers with customers, providing a more streamlined customer experience.
Read MoreInsurers increasingly find ways to adopt new processes and technologies that further the digital acceleration of the industry by streamlining the claims process and making a positive impact on the bottom line.
Read MoreCOVID-19 has caused worldwide disruption and significantly changed the way organisations work, including motor insurers. We uncovered two important lessons from COVID-19 that will better prepare insurers for the unpredictable future and ensure business continuity in times of uncertainty.
Read MoreAt EstImage, we anticipate investment in automated digital solutions to be critical to the growth and sustainability of the motor insurance industry in Australia. We’ve identified three key trends that will influence motor insurers and repairers in 2021 in our latest blog.
Read MoreThe EstImage team spent 2020 working diligently on upgrading our products and services to ensure we continue to deliver optimised solutions to our customers. Here’s a snapshot of what’s on the horizon for EstImage in 2021.
Read MoreAs 2021 approaches, there are three key issues facing insurers, including changes to security and compliance, legislative safety requirements, and the 2020 General Insurance Code of Practice. EstImage has identified two primary trends developing in the motor insurance industry to address these issues.
Read MoreEfficiency is key to successfully growing your repair business and expanding your customer pool. We’ve identified three technologies that will benefit your repair business and make the most impact on efficiency.
Read MoreSummer is a busy time on Australian roads and a busy period for insurers and repairers. Having the right tools in place will ensure your business is prepared to support your customers as seamlessly and stress-free as possible, for all parties involved.
Read MoreInsurance claims and repairs happen all year round, but some periods can be busier than others. If you’ve considered finding an effective way to plan for unpredictable busy periods, there are three primary considerations that will benefit your planning.
Read MoreMaking an insurance claim can often be a time-consuming and frustrating process. There are four ways to ensure a smooth claims process for everyone involved, including customers, insurance staff, assessors, and repairers.
Read MoreIt’s critical that Australian insurers, assessors, and repairers are equipped to efficiently service customers to get damaged vehicles safely back on the road. Here’s how working with the latest technologies can help your business satisfy high customer service expectations in a competitive market.
Read MoreThe investment in new, updated technologies is growing and revolutionising the way repairers work with their customers and insurers. Here are four ways technology can improve business processes for repairers.
Read MoreModern technologies have changed the way we live, and the way we insure vehicles. We’ve outlined the top three ways that new technologies can help motor vehicle insurers stay ahead of the competition and support their customers through every season:
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