Connect with customers, panel repairers, and suppliers anytime, anywhere

EstImage Connect

For connection with customers, panel repairers, and suppliers to easily collect data, photos, and videos.

EstImage Connect is an insurance software solution that uses innovative web technology to link insurance personnel with customers, panel repairers, or suppliers to capture information and imagery or use real-time video to advance the triage, assessment, and repair process.

EstImage Connect can be used as a standalone solution or in conjunction with EstImage Motor or EstImage Property,making it the perfect tool to support claim and assessment functions like virtual inspections among other uses.

EstImage Connect is fully compliant with the Australian General Insurance Code of Practice (GICOP).

For more information about EstImage Connect, contact the team today to request a demo.

Integrated compatibility

EstImage Connect can be used as a standalone application, or in conjunction with EstImage Motor or Estimage Property.

Cloud-based application

EstImage Connect is based in the cloud as a full-featured application, requiring no costly system implementation, configuration, or on-boarding, and no mobile app downloads by customers, panel repairers, or suppliers - making it the ideal solution for geographically dispersed use.

Real-time virtual inspections

EstImage Connect uses a web-based real-time view sharing feature to underpin the virtual assessment process. Putting customers and client service personnel viewable together in the same web frame, EstImage Connect facilitates better data collection and great customer service.

Improved customer experience

By using EstImage Connect to access client services support, customers can capture more meaningful photos and videos of the damage, ensuring fresh and relevant information which can immediately inform the vehicle repair process.

Step-by-step walkthroughs

Ensuring repairs are progressed quickly with the right parts, EstImage Connect reduces the potential for human error, and saves time by identifying the vehicle and the damage to repair without the customer having to drive in.

White label and customisable

EstImage Connect is a white-label platform that can be customised for individual organisations to incorporate their branding. Users can design their own SMS and email templates within the platform as well as compose on-screen walkthroughs.