How investing in the latest technologies can power your business

According to the Australian Bureau of Statistics, in January 2020, 19.8 million vehicles were registered in Australia.[1] That’s an enormous pool of vehicles that may, at some point, require assessment and repair work as a result of accidents or damage.  

With so many vehicles and so many road users ultimately requiring support, it’s critical that Australian insurers, assessors, and repairers are equipped to efficiently service customers to get damaged vehicles safely back on the road.  

Working with the latest technologies, like EstImage, can help your business be ready to satisfy high customer service expectations in this competitive market.  

Helping to enhance your efficiency and process consistency

Regardless of the types of vehicles that your business assesses, efficiently providing the right support to your customers is good for them, and for you. Deploying solutions that automate processes for more simplified assessments or to streamline communication with key stakeholders is paramount.

EstImage Motor is a no-code solution that integrates the latest technologies, including artificial intelligence (AI) and machine learning, and supports a wide variety of vehicle types, including:  

  • passenger and light commercial  

  • motorcycle, quads and ATVs  

  • caravans, motorhomes and trailers  

  • heavy vehicles over 4.5T.  

EstImage Motor integrates tools like registration and VIN lookup, market value, part prices, and parts-versus-vehicle verification to drive more consistent and streamlined assessments. 

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Transforming insurance for repairers 

Automating processes can help streamline tasks when working with insurers and assessors, and help repairers to increase productivity across their business. By reducing the amount of time spent sending emails or making back and forth phones calls with insurers and assessors, repairers can dedicate more time to complex work and provide the best result for customers. 

Investing in tools like EstImage Online can also help make working with insurers and assessors quick and easy. It allows repairers to use the bodyshop management system (BMS) of their choice, easily importing quotes without spending time manually typing in the details. It also includes EstImage’s proprietary per line adjustment feature, which displays the original and assessed quotes side by side, allowing for easy line by line reviews of any changes and saving time trying to figure out what’s changed, limiting the back and forth with insurers and assessors.   

For more information on how EstImage can help keep your business driving forward, or to request a demo, contact the team today.  

[1] Australian Bureau of Statistics, https://www.abs.gov.au/ausstats/abs@.nsf/mf/9309.0

Damien Haenga