The insurance industry is intimately familiar with risk and how to manage it, but this doesn’t always factor into the development of an insurer’s cybersecurity posture and processes. We've identified how insurers can better leverage penetration testing to build a stronger security posture.
Read MoreIt’s essential that insurers review their risk profile regularly and ensure that every potential area for risk is covered. Failing to consider the fundamentals can leave insurers exposed. When it comes to investing in IT solutions that offer comprehensive risk protection, insurers should consider two key areas.
Read MoreAs the world and insurance industry continues to navigate the pandemic, it's clear companies that are quick to adopt new tools and technologies will better set their business up for success. We’ve identified three ways smart technology will benefit the insurance industry.
Read MoreCompanies that work in insurance or that engage with Insurtech in particular have become high-risk targets in the sector. With increasing amounts of data now available to insurance companies, the need for system and organisational controls (SOC) reporting is also growing and is now more important than ever
Read MoreMany insurers are finding that their existing solutions and processes may fall short of complying with the updated General Insurance Code of Practice’s increased customer-centric requirements. There are three key ways that insurers can meet requirements of the Code during the motor vehicle claims process.
Read MoreAt EstImage, our priority is to continue evolving our suite of products to help insurers anticipate and meet changing business requirements and market environments. Our new communications feature lets insurers communicate more efficiently with all claim stakeholders, keeping their customers safe at home and on the roads.
Read MoreGood CX is pivotal for organisations across many different industries, and one negative experience while making a claim might be all a customer needs to drive them towards a competitor for their motor vehicle insurance. We’ve identified three ways that you can leverage the latest technologies to deliver outstanding CX every time.
Read MoreMaking insurance claims can be a cumbersome process for customers. There are three main types of software available in the market for insurers that can provide a more streamlined process for customers while also increasing productivity and efficiency for staff.
Read MoreInvesting in automated solutions can lead to significant customer experience improvements during the insurance claims process, as well as streamlining processes to reduce time and resources spent on manual tasks. There are three primary ways that you can leverage automation to optimise your motor vehicle insurance assessment process.
Read MoreMotor vehicle insurers and assessors embraced cloud-based services and solutions to facilitate remote working and better support customers in 2020. There are two primary ways that cloud can transform loss assessing.
Read MoreThe right motor vehicle insurance assessment platform can significantly increase the speed at which you do business. We’ve identified seven factors insurers should consider when looking for a comprehensive motor vehicle insurance assessment platform.
Read MoreInformation and imagery must be collected when accidents occur for accurate insurance assessments and quotes. We discuss how new technologies are simplifying this process by connecting insurers with customers, providing a more streamlined customer experience.
Read MoreInsurers increasingly find ways to adopt new processes and technologies that further the digital acceleration of the industry by streamlining the claims process and making a positive impact on the bottom line.
Read MoreCOVID-19 has caused worldwide disruption and significantly changed the way organisations work, including motor insurers. We uncovered two important lessons from COVID-19 that will better prepare insurers for the unpredictable future and ensure business continuity in times of uncertainty.
Read MoreAt EstImage, we anticipate investment in automated digital solutions to be critical to the growth and sustainability of the motor insurance industry in Australia. We’ve identified three key trends that will influence motor insurers and repairers in 2021 in our latest blog.
Read MoreThe EstImage team spent 2020 working diligently on upgrading our products and services to ensure we continue to deliver optimised solutions to our customers. Here’s a snapshot of what’s on the horizon for EstImage in 2021.
Read MoreAs 2021 approaches, there are three key issues facing insurers, including changes to security and compliance, legislative safety requirements, and the 2020 General Insurance Code of Practice. EstImage has identified two primary trends developing in the motor insurance industry to address these issues.
Read MoreEfficiency is key to successfully growing your repair business and expanding your customer pool. We’ve identified three technologies that will benefit your repair business and make the most impact on efficiency.
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