The need for collaboration continues to shape the insurance industry in many ways. Insurers looking to maximise the value of their investments should consider the benefits that come from a hub powered by smarter technology solutions.
Read More
As businesses move into an increasingly digital environment, information security and privacy have become even more challenging for Australian insurers. We’ve identified the three key SOC 2 requirements insurance suppliers must demonstrate.
Read More
Stelvio has recently been recognised in the Insurance Business Australia 5-Star Insurance Innovators 2021 list. Stelvio’s inclusion in the 5-Star Insurance Innovators 2021 list recognises our continued innovation of the EstImage suite of products.
Read More
The insurance industry is intimately familiar with risk and how to manage it, but this doesn’t always factor into the development of an insurer’s cybersecurity posture and processes. We've identified how insurers can better leverage penetration testing to build a stronger security posture.
Read More
It’s essential that insurers review their risk profile regularly and ensure that every potential area for risk is covered. Failing to consider the fundamentals can leave insurers exposed. When it comes to investing in IT solutions that offer comprehensive risk protection, insurers should consider two key areas.
Read More
As the world and insurance industry continues to navigate the pandemic, it's clear companies that are quick to adopt new tools and technologies will better set their business up for success. We’ve identified three ways smart technology will benefit the insurance industry.
Read More
Companies that work in insurance or that engage with Insurtech in particular have become high-risk targets in the sector. With increasing amounts of data now available to insurance companies, the need for system and organisational controls (SOC) reporting is also growing and is now more important than ever
Read More
Many insurers are finding that their existing solutions and processes may fall short of complying with the updated General Insurance Code of Practice’s increased customer-centric requirements. There are three key ways that insurers can meet requirements of the Code during the motor vehicle claims process.
Read More
At EstImage, our priority is to continue evolving our suite of products to help insurers anticipate and meet changing business requirements and market environments. Our new communications feature lets insurers communicate more efficiently with all claim stakeholders, keeping their customers safe at home and on the roads.
Read More
Good CX is pivotal for organisations across many different industries, and one negative experience while making a claim might be all a customer needs to drive them towards a competitor for their motor vehicle insurance. We’ve identified three ways that you can leverage the latest technologies to deliver outstanding CX every time.
Read More
Making insurance claims can be a cumbersome process for customers. There are three main types of software available in the market for insurers that can provide a more streamlined process for customers while also increasing productivity and efficiency for staff.
Read More
Investing in automated solutions can lead to significant customer experience improvements during the insurance claims process, as well as streamlining processes to reduce time and resources spent on manual tasks. There are three primary ways that you can leverage automation to optimise your motor vehicle insurance assessment process.
Read More
Motor vehicle insurers and assessors embraced cloud-based services and solutions to facilitate remote working and better support customers in 2020. There are two primary ways that cloud can transform loss assessing.
Read More
The right motor vehicle insurance assessment platform can significantly increase the speed at which you do business. We’ve identified seven factors insurers should consider when looking for a comprehensive motor vehicle insurance assessment platform.
Read More
Information and imagery must be collected when accidents occur for accurate insurance assessments and quotes. We discuss how new technologies are simplifying this process by connecting insurers with customers, providing a more streamlined customer experience.
Read More
Insurers increasingly find ways to adopt new processes and technologies that further the digital acceleration of the industry by streamlining the claims process and making a positive impact on the bottom line.
Read More
COVID-19 has caused worldwide disruption and significantly changed the way organisations work, including motor insurers. We uncovered two important lessons from COVID-19 that will better prepare insurers for the unpredictable future and ensure business continuity in times of uncertainty.
Read More
At EstImage, we anticipate investment in automated digital solutions to be critical to the growth and sustainability of the motor insurance industry in Australia. We’ve identified three key trends that will influence motor insurers and repairers in 2021 in our latest blog.
Read More