Technology advancements have uncovered significant opportunities for insurance businesses. For a customer-first approach, it's important that technology and digital solutions have a human touch. We've outlined how insurers can embrace more than just technology to deliver better customer interactions.
Read MoreAs digital transformation becomes an increasingly essential part of conducting business, there’s a growing need for insurers to partner with reliable insurtech providers to help modernise and digitise their operations. Ask these three key questions to identify a reliable insurtech provider.
Read MoreAs the insurance industry becomes more digitised, technologies that deliver superior user and customer experiences can help deliver a competitive edge. We’ve identified the key benefits of integrating configurable software into your technology stack.
Read MoreStelvio’s latest release, EstImage Property, uses the latest technologies to help insurers streamline their processes and deliver more efficient processes for property claims. We've outlined four ways that EstImage Property can help insurers elevate their customer service.
Read MoreFor insurance organisations and their customers, a cyberbreach can be catastrophic. Information gathered by threat actors can be monetised immediately or used to facilitate scams. We’ve identified why partnering with the right insurtech provider can better protect your commercial and client data.
Read MoreDespite the impacts of the global pandemic, insurtech has continued to boom. This level of growth demands a broader discussion on the importance of finding a provider that best aligns with your business. We’ve identified key ways that collaboration with insurtech providers can improve business services for insurers.
Read MoreMany insurance operations rely on both external and internal ecosystems to maintain order and profitability. It’s only when both ecosystems are prioritised and nurtured that organisations see real results. We’ve identified four ways these ecosystems are critical to the success of insurance companies.
Read MoreAs consumer expectations grow, the importance of customer experience (CX) and user experience (UX) has proven to be what matters most to the public. We’ve identified how Australian insurers can use workflow management systems to improve UX and CX.
Read MoreThe need for collaboration continues to shape the insurance industry in many ways. Insurers looking to maximise the value of their investments should consider the benefits that come from a hub powered by smarter technology solutions.
Read MoreAs businesses move into an increasingly digital environment, information security and privacy have become even more challenging for Australian insurers. We’ve identified the three key SOC 2 requirements insurance suppliers must demonstrate.
Read MoreStelvio has recently been recognised in the Insurance Business Australia 5-Star Insurance Innovators 2021 list. Stelvio’s inclusion in the 5-Star Insurance Innovators 2021 list recognises our continued innovation of the EstImage suite of products.
Read MoreThe insurance industry is intimately familiar with risk and how to manage it, but this doesn’t always factor into the development of an insurer’s cybersecurity posture and processes. We've identified how insurers can better leverage penetration testing to build a stronger security posture.
Read MoreIt’s essential that insurers review their risk profile regularly and ensure that every potential area for risk is covered. Failing to consider the fundamentals can leave insurers exposed. When it comes to investing in IT solutions that offer comprehensive risk protection, insurers should consider two key areas.
Read MoreAs the world and insurance industry continues to navigate the pandemic, it's clear companies that are quick to adopt new tools and technologies will better set their business up for success. We’ve identified three ways smart technology will benefit the insurance industry.
Read MoreCompanies that work in insurance or that engage with Insurtech in particular have become high-risk targets in the sector. With increasing amounts of data now available to insurance companies, the need for system and organisational controls (SOC) reporting is also growing and is now more important than ever
Read MoreMany insurers are finding that their existing solutions and processes may fall short of complying with the updated General Insurance Code of Practice’s increased customer-centric requirements. There are three key ways that insurers can meet requirements of the Code during the motor vehicle claims process.
Read MoreAt EstImage, our priority is to continue evolving our suite of products to help insurers anticipate and meet changing business requirements and market environments. Our new communications feature lets insurers communicate more efficiently with all claim stakeholders, keeping their customers safe at home and on the roads.
Read MoreGood CX is pivotal for organisations across many different industries, and one negative experience while making a claim might be all a customer needs to drive them towards a competitor for their motor vehicle insurance. We’ve identified three ways that you can leverage the latest technologies to deliver outstanding CX every time.
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