4 ways EstImage Property can support your supply chain

A smooth running supply chain is vital in ensuring property insurance claims are actioned efficiently, accurately and within budgets. Configurations allowing each insurer to set SLAs, provide automations and facilitate integrations are key in providing a consistent, trusted relationship with each stakeholder in the chain. EstImage Property provides businesses with tools to speed up the processing, reduce administrative time and errors, and enhance relationships. 

Application Program Interface (API)

To deliver a seamless, streamlined user experience, EstImage Property features a standard application program interface (API) for insurers and suppliers to connect to with ease. The API allows for transparent and clear, ongoing communications between suppliers, insurers and customers, by integrating with internal and external’ workflow management systems.

Configurable SLAs

Each individual service type is able to be configured in EstImage Property, with service level agreements (SLAs), to provide real-time tracking and monitoring of suppliers. This allows insurers to quickly identify and address any issues or disruptions to the supply chain, reducing the risk of delays or losses. Users can access data at any stage of the claim process, to quickly see if suppliers are meeting their agreed SLAs. This data then helps to identify potential risks to the supply chain and mitigate them in the future. 

Auto-allocations

EstImage Property features a customisable rules engine that streamlines the overall authorisation process and reduces administrative time. Insurers can set supplier tiers and custom rules with delegated authority limits. Tiered supplier allocations let users allocate suppliers based on the number of orders/jobs the supplier has in their pipeline and automatically allocate a job to the next provider based on capacity and contracts with insurers. By setting delegated authority limits, claims can be auto-approved for repairers and suppliers if the claim value is under this limit - facilitating a faster claims process. 

Labour rate profile

Insurers are able to specify labour rate profiles for each individual tradesperson in EstImage Property. This reduces time for users in validating rates against the suppliers line items and provides a quick view of what each agreed labour item should cost, at each stage of the claim. By setting labour rate profiles insurers are able to discuss labour costs openly with suppliers, once again promoting transparent and clear communications.

EstImage Property is a customisable insurance software solution that supports the supply chain of property claims between property insurers, suppliers, repairers and customers. EstImage Property is fully compliant with the Australian general insurance code of practice (GICOP). 

For more information about EstImage Property, contact the team today to request a demo.