Why Data Security and Compliance are Non-Negotiable in Claims Management

Insurance companies handle vast amounts of sensitive data, from personal information to financial details. Protecting this data and meeting regulatory standards isn’t just important—it’s critical. Claims management systems must combine operational efficiency with robust security to ensure trust and compliance. At EstImage, powered by Stelvio, we prioritise these needs with tools designed to safeguard sensitive information while simplifying compliance.



The Importance of Data Security in Insurance

Insurers and their suppliers not only protect their customers’ data but also comply with regulatory standards to ensure data is managed and maintained appropriately. A single security breach can result in:

  • Severe financial penalties from regulators.

  • Damage to client trust, leading to potential customer loss.

  • Operational disruption caused by compromised systems.

Insurers must invest in systems that prioritise security at every level, from encryption to data access management. Managing the data lifecycle and processes is inherently complex.



Navigating the Complexities of Compliance

Insurance companies must adhere to numerous regulations, from APRA standards in Australia to SOC 2 requirements globally. These regulations ensure that insurers:

  • Protect client data from breaches.

  • Maintain transparency about how data is handled.

  • Demonstrate accountability through robust governance, audit trails, and processes.

Failing to meet these standards can result in financial penalties as well as reputational damage.


How EstImage Supports Data Security and Compliance

At EstImage, we design our systems to meet industry security and compliance requirements, including:

  • SOC 2 Audit: Ensuring our solutions meet stringent criteria for security, availability, and confidentiality, protecting client data at every stage.

  • Built-in Audit Trails: Automated records of actions and communications provide a transparent view of compliance needs.

  • Advanced Security Features: From encryption to secure access controls, our systems are built to mitigate risks effectively.

Benefits of Secure, Compliant Systems for Insurers

Investing in secure, compliant systems such as EstImage Motor and EstImage Online delivers tangible benefits:

  • Increased Client Trust: Customers feel confident knowing their data is protected.

  • Operational Efficiency: Built-in compliance tools save time and reduce administrative burdens.

  • Regulatory Confidence: Insurers can focus on their operations without worrying about non-compliance risks.

  • Partnership Confidence: We do the thinking for you, ensuring EstImage is continuously evolving around ongoing compliance, regulatory, and customer data security needs.


Looking Ahead

As data breaches become more prevalent and those behind them adopt increasingly sophisticated methods, regulations continue to evolve. Insurers must stay ahead of these changes. At EstImage, we’re committed to delivering solutions that not only meet today’s standards but also prepare insurers for tomorrow’s challenges.



Want to learn how EstImage can support your compliance and security needs?

Send us an email at hello@estimage.com.



Damien Haenga